We seek a Relationship Manager(Sales) to build and preserve trusting customer relationships. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long run.

Responsibilities:

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply, and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements:

  • Night Shift availability
  • Proven experience as a Client Relationship Manager(Sales) at software house
  • Knowledge of customer relationship management Practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • Graduate in Business Administration or a similar field

Benefits of Working at Voipmen:

  • Competitive salary package
  • 3 Bonuses in a year
  • Paid leaves
  • Bi-annual recreational trips
  • Company celebrations including work anniversaries, birthdays, Company anniversaries, etc.
  • Increments based on fair performance appraisals
  • Incidental Allowances / Marriage Allowance / Maternity / Paternity Allowances
  • Increments based on fair performance appraisals
  • Friendly environment

Job Type: Full-time

Salary: Rs50,000.00 per month

Ability to commute/relocate:

Lahore: Reliably commute or plan to relocate before starting work (Required)

Job Category: Support
Job Type: Full Time
Job Location: Lahore
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