Office Address 105-B New, Babar Block Garden Town, Lahore, Punjab
Omnichannel Contact Center Solution
Voipmen is an omnichannel contact center solution provider in Pakistan. Customers can more simply and openly convey their issues and information can flow more easily between channels when using an omnichannel system.
What is an Omnichannel Contact Center?
An Omnichannel Contact Center allows agents to handle customer requests and share information across multiple channels, including email, SMS, Chat, Social, media, and phone calls. Let customers contact you easily according to their desired medium.
Why choose an omnichannel contact center solution
Bring all your communication channels together into a single, easy-to-use interface with an Omnichannel Contact Center. Deliver an exceptional experience on your customer’s favorite channels.
Powerful Integrations
Optimize technology with all-in-one integrations like CRM, ERP, any database, and more with the contact center’s functionalities to accelerate resolution time and drive ROI.
Fast Customer Support
Provide quick customer support and serve customer better by utilizing multiple channels. It makes your communication fast and effective. Undoubtedly much better technology for customer support.
Efficient Routing
Omnichannel call centers have to follow an organized structure to be successful, which allows for quick and efficient routing whenever a customer needs to be transferred between departments.
Bring higher efficiency to your contact center with powerful features
Save agent time and boost efficiency using more preferable channels for customer interaction.
Call Logging
Call Routing &Scripting
Auto-dialer
Call Transfer
Automatic Call Distribution
Campaign Management
Call Scheduling
Call Recording/Monitoring
IVR/Voice Recognition
Power Dialer
Predictive Dialer
Queue Management
Industries We Serve
We helped hundreds of clients to achieve their business goals. See what industries we have call center solutions for.
Banking
Optimize banking operations with call center software from a simple and secure method of payment collection to an excellent client experience.
Health
Improve your healthcare industry and optimize patient health results with robust call center software. Manage patient history to serve them better.
Education
Call center software is helpful for students to get access to campus services and multiple channels to connect with educators and administrators.
Insurance
Transform the insurance industry with call center software by managing bills, collections, product & policy life cycles, and payment issues easily.
Logistics
Improve client experience and transform your logistics services with intelligent contact center software. Automate your tasks from contact management to fleet operations.
Travel & Tourism
Call center software reformed the travel industry. You can manage customer bookings, ticketing systems, and customer queries effectively.
Food Delivery
Contact center solutions can help you keep your clients happy all the time by making food delivery more quickly, and using an order management system.
Telecom
Contact center solution helps telecom service providers to improve customer experience by providing 24/7 customer support and effective agent performance.
Ecommerce
Boost customer experience and stay ahead of the competition in the e-commerce industry with VoIPmen intelligent call center software.
Get an Instant Quote
A few steps away from improving your customer care. We help you to engage better with your clients. Send a request and let us show you how moving to VoIPmen can help you to transform your business.
Get an Instant Quote
