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Contact Center Software for Educational Industry
Revamp the student experience with VoIPmen omnichannel contact center software. Enhance the admissions team’s student query handling capacity and productivity.
Improve Student Experience and Deliver Results
Institutions of higher learning rely on involvement and engagement to empower students, communities, and advance learning. Educational institutions must modify their offerings to satisfy the needs of their students. With the help of our cloud contact center software, connect with students via any digital channel. Give students quick access to get information, campus services, and connect with educators and administrators.
Powerful CX Features for
Educational Organizations
Be Omnichannel
Connect with students on their preferred channels, email, SMS, voice, or WhatsApp. VoIPmen education contact center solutions route their information right along with them. Administrators can go between voice and chat effectively.
Communicate Proactively
Engage your student body with automatic communication workflows that send out reminders about deadlines, financial assistance, and other important topics. Empower students and increase customer experience scores with proactive communication.
Unified Agent Desktop
Manage multiple interaction channels via a single screen and agents don’t need to login to multiple screens for handling customer communication. From a single, user-friendly Agent Desktop, you can route interactions, view all interaction logs, and access all communication channels.
Power Your Student Experience Now!
Let the educational sectors power their student’s engagement by providing quick support with omnichannel contact center software. Contact us today to get all-in-one solutions and level up your connections.
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